Introduction
This Terms of Use, Privacy Policy, Terms and Conditions, and all policies posted on Zahra platform are Designed to protect and preserve the rights of everyone Zahra Information Technology Website Foundation And the user Who accesses the site with or without registration or Consumer The beneficiary of the content, whether registered or without registration.
The Terms, Conditions, Conditions and Legal Disputes are subject to the applicable laws, legislation, and regulations of each country in which the Service operates.
As a user or consumer on the Zahra platform , you agree to abide by everything contained in this agreement once you use the platform, access it, or register for the service. Zahra platform also has the right to amend this agreement at any time, and it is considered binding on all parties after announcing the update on the site or by any other means.
Article One: Definition
1. Zahra platform: It is an electronic platform that allows users to open an account to publish their content in accordance with regulations and legislation. It is referred to in this agreement as the Zahra Information Technology Website Foundation (the owner of the Zahra platform), or we, or us, or the site, or the platform, or the first party. .
2. the user He is the creator of the account on the Zahra platform for the purpose of communicating, browsing, publishing content, or to create an electronic store as a service provider for practicing e-commerce on the Zahra platform. He is referred to in this agreement as the member, practitioner, service provider, or second party . .
3. Online store: It is the electronic account that allows the user to display a product, sell it, provide a service, advertise it, or exchange data about it .
Article Two: Terms of Use
As a second party to this agreement and as a beneficiary of the Zahra platform services, you must adhere to the following:
1. Do not advertise or upload content or items that do not fit the classifications available on the platform and are permitted to be sold and review the terms of advertising and prohibited goods before advertising.
2. Not to violate or circumvent the laws, policies and regulations of the platform or any rights related to a third party.
3. Do not copy the advertisement from the Zahra platform and republish it on other sites.
4. Do not use any illegal means to access advertisements or other users’ data, or violate the policy and rights of the Zahra Information Technology Website Foundation, or access the platform’s content, or collect and collect information and data related to the Zahra Platform or its clients, and benefit from it in any way, or republish it..
5. Do not use our Services if you are not legally competent to complete this Agreement.
6. Not to manipulate the prices of goods, whether in buying or selling, and harm other consumers.
7. The advertisement does not include a false offer, statement, or claim, or is formulated in terms that would directly or indirectly lead to deceiving or misleading the consumer, slander, or defamation.
8. Avoid exposure to policies, international sovereignty, prominent figures, or any illegal discussions on the Zahra Information Technology website.
9. Do not transfer your account or activity to other sites that carry the organization’s logo or services.
10. Not to violate the intellectual property rights of Zahra Website Foundation for Information Technology, including copyrights, trademarks, patents, advertising, databases, or other intellectual property rights that belong to the Foundation or licensed to Zahra Website Foundation for Information Technology.
11. The advertisement must not include a logo or trademark that you do not have the right to use, or an imitation trademark or anything that violates the intellectual property rights of others or a patent.
12. Not advertising tobacco and smoke products (these goods expose you to a violation by the competent authorities)
13. Not to violate human rights and human trafficking regulations in any way and to adhere to labor controls.
14. Commitment Real estate advertising controls are determined by each country.
15. A license must be obtained from the Ministry of Tourism to present any tourism offers or products.
16. The regulations and licenses issued by the National Center for Wildlife Protection must be adhered to.
17. Not to collect or use the personal data of website users or its electronic communications for unauthorized or permissible purposes, or to disclose it to another party, for or without compensation, except with the consent of the person to whom the personal data relates or if the regulations require that.
18. Not to do anything that might harm the reputation of the Zahra Information Technology Website In any way, whether on the platform itself or on other social media platforms, the organization reserves the right to claim all damages resulting from that.
19. No impersonation of Zahra Information Technology Website Foundation its representative or employee, or any description that suggests that you are affiliated with the institution, unless you have official permission from the institution.
20. The use of this service by any non-human user is prohibited, apart from non-human users affiliated with the following companies only:
- Google
- Facebook
- Twitter
Your failure to comply with these terms shall be deemed void Zahra Information Technology Website Foundation The right to block your membership and refer your violation to the competent authorities to impose penalties, when necessary, prevent you from accessing the platform, and add your phone number to the list of suspended accounts and numbers without the slightest responsibility and without the need to notify you of that. You do not have the right to object, and you hereby pledge not to return to using the platform except after the platform approves that.
Article Three: Responsibility
1. progress Zahra Information Technology Website Foundation The service enables the user to display his goods and publish content in accordance with the agreed-upon usage policy. It does not provide any guarantees and does not bear any responsibility if the user or consumer does not adhere to it.
2. Zahra platform disclaims any responsibility for any risk, damage, consequences, or losses incurred by the seller, buyer, or any other party. Anyone who has been harmed must visit the Contact Us link and explain the harm suffered, and it will Enterprise By acting according to the type of incident without any responsibility.
3. By using the Zahra platform, you acknowledge that you bear full responsibility in ensuring that you follow all relevant laws, regulations, and regulations when using the platform. You also bear full responsibility for managing all purchases and deliveries if the account is an electronic store, and for resolving problems and disputes arising from the content of the advertisement. You are also fully committed to the controls and conditions of the content stated by the Zahra platform. You alone bear the consequences and damages of the content, and you disclaim the responsibility of the Zahra platform from any resulting claims related to or resulting from your dealings.
4. Your use of the Zahra platform means that you authorize the platform to save the personal and non-personal data and information that you entered on the organization’s servers, and we have the right to view and review them.
5. By using the Zahra platform, you acknowledge the platform’s right to monitor private messages when needed to ensure that they are free of violations of the usage agreement, and we have the right to delete the advertisement and dispose of the attached images when necessary.
6. The circulars, decisions, and directives of the site’s management and supervisors are considered binding on the second party after they are delivered to him via the site’s messages, mobile phone, e-mail, or via the notification system, and he must abide by them and act in accordance with them.
7. By using the platform, you acknowledge the right of the Zahra Platform. If you violate the regulations and laws followed in the Kingdom or the policies and laws of the Zahra Platform, the Zahra Website Foundation has the right to recover from you all damages and losses and charge you attorney’s fees in all matters and cases related to your violation, and you are committed to compensating for them.
Article Four: Conditions for membership
Membership is the username with which the person registered on the Zahra platform, which is linked to his mobile number, and must be subject to the following conditions:
1. It is necessary to choose a decent and appropriate name during the registration process.
2. It is prohibited to create more than one account for the same user on the platform.
3. It is prohibited to use more than one membership in the platform for each person or entity.
4. You must update your mobile number associated with your membership if your mobile number changes or is lost.
5. If your membership name contains a trade name or trademark, you must be the trademark owner or authorized to use the name or trademark.
6. It is prohibited to sell or assign the membership to another party or allow any other party to use it. The first membership holder is responsible for any violations or legal responsibilities. In the event of sale or assignment, both parties are in violation of the usage policy on the Zahra platform.
7. The member is obligated not to share his membership information with anyone.
8. “Zahra Platform” is committed to taking the necessary standards to protect and preserve data, noting that the Internet is not a 100% safe way to save confidential information. (See privacy policy).
9. The Service exchanges certain information with your device for the purpose of providing the Service to you.
10. The platform uses statistical software such as Google Analytics to develop and improve the service.
11. By using the Zahra platform, you acknowledge the platform’s right to suspend your number or account and include it in the list of suspended accounts in the event that a report or complaint is filed against you or in the event that you commit a violation that the platform’s management deems worthy of suspension, and you pledge not to publish these facts and events via electronic platforms or social networking sites and others. If this is proven, we have the right to go to the competent authority to impose penalties and fines and oblige you to compensate for all damages and losses resulting from this.
Article Five: Conditions for adding content to the platform.
1. You undertake not to advertise any A prohibited item on the platform.
2. You undertake not to add any prohibited responses on the platform.
3. You undertake not to send any prohibited messages on the platform.
4. It undertakes to determine the selling price of the advertised commodity.
5. You undertake to follow up on your advertisement and respond to customer inquiries through replies or through private messages.
6. You undertake to adhere to the duplicate advertising policy.
7. The advertising material advertised must be a good or service only.
8. The advertisement must be fully detailed and in the correct section.
9. The platform has the right to delete any content or advertisement without mentioning the reason for the deletion.
10. Copying any advertisement from the platform is prohibited.
11. You must obtain the necessary licenses for advertising, if you provide a service, sell a commodity, or practice a profession that is subject to a specific regulation and requires a license or permit to practice it. Disclosure of the entity registered with it, information about the license or permit, the applicable professional title, and the country granting the license or permit.
12. The advertiser is obligated to ensure that the images added to the advertisement are of the same advertised commodity.
13. Content images must be ethically appropriate and of high quality and do not violate the regulations of the Ministry of Labor, Human Rights, or any governmental or private entity.
14. The advertiser is obligated not to add more than 5 ads on the platform for the same product.
15. You must abide by not advertising goods and services that fall on the list of prohibited goods and services. You must also adhere to the list of prohibited responses and prohibited messages.
16. You undertake not to advertise to someone you do not know or register to someone you do not know.
17. Updating and modifying the advertisement is subject to all terms and conditions in this agreement, and the user is considered responsible for any violations that occurred during the creation of the advertisement or after updating or modification.
18. Creation, updating, and modification is the sole responsibility of the user.
19. The advertiser is obligated to update the advertisement, and if it is not updated, the advertisement will be automatically deleted.
Article Six: Controls for advertising the provision of labor services:
20. To advertise the provision of labor services, you must be a recruitment office that has a license to practice this activity.
21. The advertisement must not include words or phrases that would affect the dignity of migrant workers, domestic workers, and the like, including, but not limited to, the use of phrases (for sale, for purchase, for transfer) and replacing them with phrases (transfer of services).
22. The advertisement must not include the phrase male or female servant, or maid, and it must be replaced with the phrase male or female worker.
23. The advertisement must not include charging the worker any financial costs for transferring the service in any way.
24. The advertisement must not include the publication of personal photos, identity cards, residence cards, passports, or any other personal data of expatriate workers, domestic workers, and the like..
25. The advertisement must not include a reference to the service carrier, advertiser, or the like receiving sums of money to transfer services in any way.
26. The worker's consent must be obtained before transferring his services.
Article Seven: Prohibited goods
The advertiser who advertises the goods shown (prohibited goods) will be blocked on the platform. It is prohibited to advertise or purchase it, and we block anyone who responds to it via private messages or via replies. Please also note that there is no warning before the ban and that the ban is final and not subject to discussion.
Prohibited goods are:
1. All prohibited goods according to the laws of each country in which the platform operates.
2. Installment and banking products. These goods are prohibited, even if they are considered legal.
3. Medicines, medical and health products. These goods are prohibited, even if they are permitted by the laws of the Ministry of Health and even if they are goods recommended by the Ministry.
4. Web Marketing. Any type of network marketing, regardless of its type, description or method, is strictly prohibited.
5. Weapons, including tasers, pistols, machine guns, personal protection weapons and their accessories, even if they are licensed.
6. Sexual products in all their forms and types.
7. Stocks, portfolio management, currencies, marketing, and everything related to that.
8. Lasers, spy and eavesdropping devices.
9. Websites, forums, electronic services, emails, selling memberships, and programs.
10. Selling any item is free. An example of this is emails, Twitter accounts, Instagram, etc.
11. Goods that violate intellectual property rights, for example copied programs and copied movies.
12. Tobacco products.
13. Advertising products or services that require a license without obtaining a license from the regulator.
14. Prohibited devices such as: jamming, encryption, or mobile signal strengthening devices.
15. Devices with security risks.
16. Collecting and selling data and violating the personal data protection system.
Article Eight: Prohibited advertisements
The following list contains most of the methods and methods of advertising prohibited on the platform:
1. All advertisements that are not related to buying and selling.
2. Advertisement to add a suggestion or discuss a problem with Zahra platform management. Advertisements are for buying and selling only.
3. Adding announcements about suggestions for developing the platform. For suggestions or complaints, fill out the form in the (Contact Us) box.
4. The advertisement has incomplete details.
5. Poor quality ad.
6. Poor advertiser communication with members interested in the offered item. (Example: Announcing the sale of a car and then not responding to calls or private messages).
7. Advertisement in the wrong section. (For example: announcing a request for a car in the exhibits, advertising the sale of furniture in the Zahrat Cars section, or advertising a Jeep Cherokee for sale in the Ford section).
8. Add an ad and have another membership blocked. You must first discuss the ban with us before adding any new ad.
9. Adding a picture that is not of the same item if the item is a car, even if it is for the purpose of clarification.
10. Adding pictures of an item other than the one shown. (For example: announcing the sale of a used mobile phone and then inserting a picture of another used mobile phone of the same type).
11. Any advertisement that contains a reference to a racist matter in any form.
12. Any advertisement containing incorrect information, whether the error was intentional or unintentional. (For example: advertising a car as not having been involved in an accident, then later proving that the car had been involved in an accident).
13. Adding an advertisement for the purpose of defamation. If you have a complaint against our advertiser, please write to us and explain the problem. If you have a problem with an entity that we have no relationship with, please file a complaint with the entity responsible for that.
14. Adding an ad title that contradicts the content of the ad (for example: writing in the ad title: Camry 2011, then in the content of the ad announcing a request for a 2011 Camry. When the visitor sees the title, he will think that there is an offer about a 2011 Camry)
15. Copying another advertiser's ad or part of it.
16. General advertisements that do not specify the specific commodity (such as: the advertisement titled (We have lands for sale) or the advertisement titled We have cars for sale in our showroom). The correct thing is to advertise the commodity itself (for example: We have a car of such and such, model of such and such.
17. Donation announcements and requests for help. The state system prohibits donation and charitable work outside the specified legal scope.
18. Announcements of contributions and subscriptions.
19. Begging and helping beggars. The members who helps beggars will be banned on the platform.
20. Requesting mediation and assistance, whether legitimate or illegitimate.
21. Advertisements that contain abuse of power.
22. Advertisement in replies.
Article Nine: Prohibited Replies
The following list contains most of the prohibited responses:
1. Advertisement in replies.
2. Understatement.
3. Insulting and cursing, whether there is justification or not.
4. Lack of seriousness and unwillingness to buy.
5. Comment to add a joke or news.
6. Mocking the product or advertiser.
Article 10: Prohibited private messages.
The following list contains most of the blocked private messages:
1. Advertisement in private messages.
2. Insulting and cursing, whether justified or unjustified.
Article Eleven: Subscription System
Zahra platform provides an annual subscription system for some services. If you subscribe to a system, you must adhere to the subscription terms, which differ from each other depending on the type and nature of the subscription. You must generally comply with the following:
1. You must read the subscription terms before paying the fees and ensure that the subscription is compatible with the nature of your activity.
2. Subscription fees must be paid before using the service.
3. Zahra platform has the right to suspend your account or limit the account’s features if it is found that you do not comply with the regulations or policy of using the platform.
4. If you want to recover the subscription fees, you must submit a reinstatement request within 3 days from the date of payment.
5. The platform is not obligated to return the subscription fees if the recovery request is delayed by more than 3 days from the date of payment or if the account was suspended due to violation of the usage policy.
Article Twelve: Payment and dealing mechanism.
To protect your dealings with a buyer or seller, you need to follow all or one of the following steps:
1. The pledge of allegiance must be carried out face to face in a public place and in reliable and regular ways.
2. Verify the identity of the seller or buyer before taking any action.
3. You must inspect the item to ensure that it is free of any defects.
4. Use the secure payment methods described in the platform's transaction instructions.
Your failure to adhere to the above directions may expose you to fraud. You hereby acknowledge that you bear responsibility and that the Zahra Website Foundation is not a party to the transaction and does not bear any responsibility and is committed to filing a report or complaint on the Zahra Platform to deal with the fraudulent party. It is committed to filing a complaint with the competent authority according to the legal procedures in the event of any damage. It undertakes not to publish these facts and events via electronic platforms, social networking sites, etc.
Article Thirteen: The security policy of the Zahra Information Technology Website Foundation
Commit Zahra Information Technology Website Foundation The Terms of Use and the Privacy of Use, and we are not a party to any dispute or issues that arise between users due to one or both of them violating the Terms of Use. However, we seek to enhance the security aspect of the platform in order to limit and eliminate violations carried out by some users on the platform in a manner that violates the policy and terms of use, in order to achieve integrity. Buying and selling and combating fraud, fraud and deception in application of the laws, legislation and regulations followed in the Kingdom of Saudi Arabia. Thus, the Zahra Information Technology Website Foundation has the right Take the necessary action against any violating individual or legal entity, noting that the action may lead to legal and judicial prosecution before the relevant authority. Here we list common violations and the necessary action to address them:
1. The customer has been exposed to a scam by another party: the customer must inform the competent security authorities. And fill out the complaint form for this on the Zahra platform on the (Contact Us) page. The platform management will review the complaint and investigate the defendant customer so that the necessary action can be taken against him. Zahra platform will not be a party to such cases and we do not bear any responsibility, but we will provide what we have to the competent authorities if this is officially requested..
2. Violation of state policy or sovereignty: The advertisement will be deleted, the advertiser’s membership will be suspended, and the relevant authorities will be informed of this.
3. In the event of advertising any prohibited goods: the advertisement will be documented and archived, deleted, the member will be suspended, and the relevant authorities will be informed..
4. In the event that an individual, institution, or company uses illegal means (such as hacking or using illegal data collection methods or any means) with the aim of accessing the platform’s content, the platform’s programming, the platform’s databases, or the information and data belonging to Zahra’s customers in order to copy and republish advertisements. Or benefit from it in any way. The Zahra Information Technology Website Foundation You will go to the competent authorities to prosecute the other party on charges of electronic hacking and committing the crime of violating information crime regulations.
5. If an individual or legal entity copies advertisements from Zahra Information Technology Website Foundation You will be directed to another location Zahra Information Technology Website Foundation The competent authorities have the right to file a lawsuit and prosecute the other party for allegedly violating the organization’s rights.
6. Infringement of intellectual property rights and patent rights of a third party: If you believe that one of your rights has been infringed, you must fill out the complaint form for infringement of rights and provide evidence of the infringement in the published advertisement, and you will Zahra Information Technology Website Foundation We will review the complaint, study it, and ensure its validity. The necessary action will be taken. You must also go to the competent authorities if you wish to sue the party that violated your rights. Note that Zahra Information Technology Website Foundation He will not be a party to the case and is not responsible for it and we do not bear any responsibility.
7. If the second party falsely evaluates another member, the two members will be suspended and prevented from using the platform if cooperation between them becomes clear. The necessary measures will be taken for any consequences caused by this evaluation.
8. In the event of being subjected to defamation, insults, or a violation of privacy: The customer must fill out the relevant complaint form, and the platform administration will review the complaint and investigate the defendant customer, and the necessary action will be taken against him if it is confirmed that he has violated the usage agreement. The customer who suffered damage must go to the relevant authorities to file a complaint. Zahra Information Technology Website Foundation will not be a party to such cases and will not bear any responsibility, but we will provide the necessary data to the competent authorities if this is officially requested..
9. Inconvenience: When a customer is exposed to inconvenience by another customer, he must do the following:
1. Block annoying member
2. In the event of damage, the relevant authorities will be informed about the annoying matter, while acknowledging that the Zahra platform is not a party to this dispute and does not bear any responsibility, and that no data is provided except through an official request from the competent authorities.
